FAQ's

 

How long will my order take to get to me?

We aim to process and dispatch all orders within 3 working days of your order placement date, from our Birmingham studio, into the hands of our shipping partners.  Orders are processed from Monday - Friday excl. public holidays.  Please allow extra time during season launch or sale season for dispatch due to the increase in orders we will have to process. 

Once Orders have been processed by our shipping handler orders are usually delivered in the following Time frame:

UK - 1-2 business days

Europe - 2-5 Days

USA & Rest of the World - 5 - 10 Days

We are working on faster ways to get our international orders delivered quicker. For more information regarding shipping and deliverys and shipping CLICK HERE

Where do you ship?

We ship worldwide. If you have any questions regarding your shipping to your address feel free to contact us info@darkcircleclothing.com

Can I exchange if I buy the wrong size?

Yes! We will exchange all orders so long as they meet returns criteria.

CLICK HERE to read our full returns, exchanges and refund policies.

Where can I see the size charts?

On our garment pages such as t-shirts, hoodies, long sleeves you will see a small "Size Chart" tab above the size selection section. Click this and a size chart for the product will pop up. Our size chart converts into CM & Inches and also recommends your size based on your own measurements

Can I pay in USD $? 

Yes we accept all currencies from all credit and debit card companies. Depending on your location it may show the price in £GBP however at the checkout it will automatically convert before you confirm the payment. If you have any more issues please feel free to contact us info@darkcircleclothing.com

Where does the name DARKCIRCLE come from? 

GOOD ONE!